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About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Job Responsibilities
Position; AVP, Portfolio Management (Unsecured Products)
Job Scope & Description:
- To lead the team to manage the credit card customer lifecycle to maximise portfolio/account growth
- Design, develop and oversee with full accountability on customer management programs i.e. New and dormant account activation, Balance build campaign, Retention campaign, Portfolio yield management, pricing initiatives and customer rewards programs for all card types.
- Execute the campaign by leveraging and optimizing resources with efficient growth to deliver the planned target.
- Analyze and take prompt actions, and set strategy to take proper actions for each customer's segment.
- Work with related units; Business Finance, Data team, Operations, Risk, Tele sales, Call Center for execution and ensuring business target and strong customer experience.
- Manage the marketing budget to ensure it has been utilized with utmost benefit to the Bank.
- Work as a team with efficiency and productivity to support the organization.
- Ensure the actions are implemented with proper control process under the organization's strategy.
- Drive and achieve the agreed business plan and PL metrics though sales support and marketing/risk/analytics interventions
- Lead all integration / migration projects that pertaining to Portfolio team
Job Requirements
- Bachelor or master’s degree in business administration, management, or related field.
- Minimum of 8 - 10 years’ experience in portfolio management - especially in banking, financial service or insurance.
- Expert in Credit cards product management, customer lifecycle management programmes and having previously led a team or projects related to migration is a plus
- Knowledge of marketing, credit, acquisitions, product development, and/or analytics
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated analytical skills
- Demonstrated problem-solving and decision-making skills
- Ownership and growth mindset.
- Ability to think strategically and logically.
- Result and Performance Oriented.
- Excellent in communication and presentation in both Thai and English
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.
