Application Management Service Engineer
21229 - Bachelor's Degree / ปริญญาตรี : Above Graduate, ผู้เชี่ยวชาญงานเทคโนโลยีสารสนเทศ, 6 - 9 Years,
Date: 24-May-2023
Location: กรุงเทพมหานครและปริมณฑล, ประเทศไทย
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Description:
เนื้องานโดยย่อ:
หน้าที่ความรับผิดชอบ:
- Support CAD application for local and overseas companies.
- Maintenance and support the current CAD applications.
- Analyzing incidents, issues and providing solutions to end users.
- Demonstrating how to use applications/solutions to end users.
- Provide support including procedural documentation and related reports.
- Provide troubleshooting for computers and systems.
- Provide first and second level end user technical support.
- Roll-out current CAD applications.
- Deploy and monitor changes process for production environment.
คุณสมบัติ:
- Bachelor's degree in IT, Computer Engineering, Computer Science, ICT, MIS or related field.
- Achieve a minimum GPA of 2.70 for a bachelor's degree and 3.30 for a master's degree.
- Having at least 1 year of experience in 1st tier application support.
- Be able to work after office hours and on holidays (case by case basis).
- Ability to work in dynamic environment and manage to meet the SLA .
- Experience with applications in area accounting is an advantage.
- Having knowledge in Software development and Software Testing would be advantaged.
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